Course N°163 — Operations
Capacity Math: Staff, Utilisation and Delivery Load
with Incipio Studio
Original curriculum by Incipio Academy
Stop guessing whether you can take the next project. Build a capacity model, forecast demand against real hours, and decide when to hire, subcontract or say no.
What you’ll walk away with
Skills, not certificates of attendance
Curriculum
4 chapters · 16 lessons
5h 27m total01Your Real Capacity, Not Your Headcount4 lessons+
- 1Paid hours vs deliverable hours: where 40% disappearsVideo17:20
- 2Build the capacity model: one sheet, five inputsVideo28:45
- 3Utilisation targets by role: junior, senior, lead, founderVideo21:10
- 4Throughput, cycle time and WIP limits for service workVideo19:35
02Forecasting Demand Before It Lands4 lessons+
- 1The pipeline-to-hours bridge: weighting deals by stageVideo24:05
- 2Mapping delivery curves: when the work actually arrivesVideo18:50
- 3Seasonality, rework and the buffer you must never sellVideo16:40
- 4The stop-selling signal: pausing the pipeline on purposeVideo13:25
03Adding Capacity Without Wrecking Margin4 lessons+
- 1Hire, subcontract or decline: the decision matrixVideo26:15
- 2Bench cost math: what idle senior capacity costs monthlyVideo20:30
- 3Building a contractor bench 90 days before you need itVideo22:40
- 4Ramp curves: how long new capacity takes to pay backVideo15:55
04The Weekly Capacity Cadence4 lessons+
- 1The 25-minute Monday allocation meeting, step by stepVideo19:05
- 2The resourcing board: who is on what, and what is at riskVideo23:30
- 3Early warnings: overallocation, hidden rework, scope driftVideo21:45
- 4Recovering a blown quarter without torching the teamVideo25:20
Your instructor
Incipio Studio
Original curriculum by Incipio Academy
Incipio Studio is the academy's in-house curriculum team. Studio courses distill proven playbooks, frameworks, and operator interviews into structured, do-this-next lessons, researched and produced by Incipio Academy.
“We were saying yes to everything and delivering late. After building the capacity model I turned down two projects, kept the third, and finished the quarter with better margin and no weekend work.”
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