Incipio Academy
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Course N°163 — Operations

Capacity Math: Staff, Utilisation and Delivery Load

with Incipio Studio

Original curriculum by Incipio Academy

Stop guessing whether you can take the next project. Build a capacity model, forecast demand against real hours, and decide when to hire, subcontract or say no.

16 lessons16 videos5h 27mIntermediateLifetime access

What you’ll walk away with

Skills, not certificates of attendance

01Build a capacity model that shows real deliverable hours
02Set utilisation targets by role without burning the team
03Convert a weighted pipeline into forecast hours 90 days out
04Decide hire, subcontract or decline using cost-per-hour math
05Run a 25-minute weekly allocation cadence that prevents fires

Curriculum

4 chapters · 16 lessons

5h 27m total
01Your Real Capacity, Not Your Headcount
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  1. 1Paid hours vs deliverable hours: where 40% disappearsVideo
    17:20
  2. 2Build the capacity model: one sheet, five inputsVideo
    28:45
  3. 3Utilisation targets by role: junior, senior, lead, founderVideo
    21:10
  4. 4Throughput, cycle time and WIP limits for service workVideo
    19:35
02Forecasting Demand Before It Lands
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  1. 1The pipeline-to-hours bridge: weighting deals by stageVideo
    24:05
  2. 2Mapping delivery curves: when the work actually arrivesVideo
    18:50
  3. 3Seasonality, rework and the buffer you must never sellVideo
    16:40
  4. 4The stop-selling signal: pausing the pipeline on purposeVideo
    13:25
03Adding Capacity Without Wrecking Margin
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  1. 1Hire, subcontract or decline: the decision matrixVideo
    26:15
  2. 2Bench cost math: what idle senior capacity costs monthlyVideo
    20:30
  3. 3Building a contractor bench 90 days before you need itVideo
    22:40
  4. 4Ramp curves: how long new capacity takes to pay backVideo
    15:55
04The Weekly Capacity Cadence
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  1. 1The 25-minute Monday allocation meeting, step by stepVideo
    19:05
  2. 2The resourcing board: who is on what, and what is at riskVideo
    23:30
  3. 3Early warnings: overallocation, hidden rework, scope driftVideo
    21:45
  4. 4Recovering a blown quarter without torching the teamVideo
    25:20

Your instructor

Incipio Studio

Original curriculum by Incipio Academy

Incipio Studio is the academy's in-house curriculum team. Studio courses distill proven playbooks, frameworks, and operator interviews into structured, do-this-next lessons, researched and produced by Incipio Academy.

“We were saying yes to everything and delivering late. After building the capacity model I turned down two projects, kept the third, and finished the quarter with better margin and no weekend work.”

Verified student

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— 16 lessons, 5h 27m
— 16 videos
— All future updates included
— 30-day money-back guarantee