Incipio Academy
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Course N°138Relationships

Hard Conversations That Don't Burn Bridges

with Incipio Studio

Original curriculum by Incipio Academy

Scripts and structure for the talks founders avoid: firing a friend, chasing late invoices, resetting a co-founder deal. Handle the tension early, before it costs you the business relationship.

17 lessons17 videos4h 44mIntermediateLifetime access

What you’ll walk away with

Skills, not certificates of attendance

01Diagnose whether the issue is behaviour, expectation or fit
02Open a hard talk in 30 seconds without triggering defence
03Run scripted versions of the five conversations founders dread
04Stay regulated when your voice shakes or they attack
05Lock agreements in writing and rebuild trust in stages

Curriculum

4 chapters · 17 lessons

4h 44m total
01Before You Open Your Mouth
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  1. 1Behaviour, expectation, or relationship: naming the real issueVideo
    14:20
  2. 2The Stakes Map: what you want, what you'll trade, what you won'tVideo
    16:45
  3. 3Channel and timing: why Friday 4pm conversations go wrongVideo
    11:30
  4. 4Writing your opening 30 seconds word for wordVideo
    18:10
02Running the Room
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  1. 1The neutral open: facts first, adjectives neverVideo
    15:05
  2. 2Handling the three reactions: defence, silence, counterattackVideo
    21:40
  3. 3Staying regulated: breath, pace and the deliberate pauseVideo
    13:25
  4. 4Driving to a decision instead of a shared ventVideo
    19:50
03The Five Conversations Founders Dread
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  1. 1Letting go of a friend you hiredVideo
    22:15
  2. 2Chasing a 60-day invoice without losing the clientVideo
    17:35
  3. 3Resetting scope with your largest accountVideo
    20:10
  4. 4Telling a co-founder their equity expectation is offVideo
    24:05
  5. 5Exiting a partnership when you still share customersVideo
    19:20
04Repair and Prevention
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  1. 1The 48-hour follow-up note that locks in what was agreedVideo
    12:40
  2. 2Rebuilding trust in stages: small promises, visibly keptVideo
    16:00
  3. 3When to involve a mediator, a lawyer, or nobody at allVideo
    14:30
  4. 4The monthly tension review that stops blow-ups formingVideo
    13:15

Your instructor

Incipio Studio

Original curriculum by Incipio Academy

Incipio Studio is the academy's in-house curriculum team. Studio courses distill proven playbooks, frameworks, and operator interviews into structured, do-this-next lessons, researched and produced by Incipio Academy.

I had been avoiding a scope conversation with my biggest client for four months. Used the opening script, had the talk in twenty minutes, and walked away with a higher retainer and no bad blood.

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17 lessons, 4h 44m
17 videos
— All future updates included
— 30-day money-back guarantee