Incipio Academy
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Course N°174 — Operations

Keep the Lights On: Continuity and Risk for Small Teams

with Incipio Studio

Original curriculum by Incipio Academy

Find the single points of failure that could stop your revenue, build cheap redundancy around them, and run incidents calmly with a plan your team can actually follow.

17 lessons17 videos6h 05mIntermediateLifetime access

What you’ll walk away with

Skills, not certificates of attendance

01Build a risk register that ranks threats by revenue at stake
02Remove key-person and single-supplier failure points
03Set up access, backup and credential recovery that survives a loss
04Run the first 60 minutes of an incident without panic
05Pass client and insurer due diligence with a one-page plan

Curriculum

4 chapters · 17 lessons

6h 05m total
01Find What Can Actually Stop the Money
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  1. 1Revenue Mapping: Trace Every Dollar to the Systems Behind ItVideo
    18:40
  2. 2The Risk Register: Likelihood, Impact and Days of DowntimeVideo
    24:15
  3. 3Key-Person Risk: What Breaks If You Disappear for Three WeeksVideo
    21:05
  4. 4Concentration Audit: One Client, One Supplier, One PlatformVideo
    16:30
02Cheap Redundancy That Actually Works
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  1. 1The Access Vault: Credentials, Domains and Recovery CodesVideo
    22:50
  2. 2Backups You Have Tested: The 3-2-1 Rule for Small TeamsVideo
    19:25
  3. 3Second Supplier, Half the Volume: Dual-Sourcing Without the CostVideo
    20:10
  4. 4Cross-Training and the 48-Hour Handover PackVideo
    17:35
  5. 5Insurance That Pays Out: Cyber, BI and Key-Person CoverVideo
    25:40
03Running the Incident
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  1. 1The First 60 Minutes: Triage, Owner, ClockVideo
    23:20
  2. 2Who Decides What: Authority Levels When Nobody Is AvailableVideo
    15:45
  3. 3Customer Comms: Templates for Outage, Delay and Data LossVideo
    26:05
  4. 4Cash Under Pressure: Buffers, Credit Lines and Payment HoldsVideo
    28:15
04Prove It, Test It, Keep It Alive
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  1. 1The One-Page Continuity Plan Your Team Will ReadVideo
    19:50
  2. 2Run a 90-Minute Tabletop Drill With Three PeopleVideo
    27:30
  3. 3Blameless Post-Incident Reviews and the Fix BacklogVideo
    21:15
  4. 4Winning Contracts With Your Plan: Vendor Due Diligence AnswersVideo
    24:45

Your instructor

Incipio Studio

Original curriculum by Incipio Academy

Incipio Studio is the academy's in-house curriculum team. Studio courses distill proven playbooks, frameworks, and operator interviews into structured, do-this-next lessons, researched and produced by Incipio Academy.

“Our payment provider froze us for nine days. We had a backup processor live in four hours and lost almost nothing. Paid for itself the first week.”

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— 17 lessons, 6h 05m
— 17 videos
— All future updates included
— 30-day money-back guarantee