Course N°171 — Leadership
Fix It or End It: Underperformance and Clean Exits
with Incipio Studio
Original curriculum by Incipio Academy
Stop tolerating the person who drains your team. Diagnose underperformance, run a fair turnaround plan, and if it fails, exit them with scripts, documentation and dignity.
What you’ll walk away with
Skills, not certificates of attendance
Curriculum
4 chapters · 17 lessons
4h 37m total01Diagnose Before You Decide4 lessons+
- 1Skill, Will or System: The Three Causes of UnderperformanceVideo14:20
- 2Write the Standard: Turning Vague Expectations Into EvidenceVideo18:45
- 3The Two-Week Observation LogVideo12:30
- 4Is It Them or You? Auditing Your Own Management GapsVideo16:10
02The Conversation That Changes Behaviour4 lessons+
- 1The First Honest Conversation: A Word-for-Word ScriptVideo22:15
- 2Hard Feedback Without Triggering DefensivenessVideo19:40
- 3Handling Tears, Anger and Counter-AccusationsVideo17:05
- 4The 48-Hour Follow-Up Note That Creates AccountabilityVideo11:50
03The 30-Day Turnaround Plan4 lessons+
- 1Build a Plan That Is Specific, Fair and Actually WinnableVideo24:30
- 2Weekly Check-Ins: Measuring Movement, Not MoodVideo15:20
- 3When to Extend the Plan and When to Call ItVideo13:45
- 4Protecting the Rest of the Team During a TurnaroundVideo16:55
04Clean Exits5 lessons+
- 1The Termination Meeting: Ten Minutes, No DebateVideo20:10
- 2Paperwork, Final Pay and the Legal Landmines to CheckVideo18:25
- 3Severance, References and the Quiet GoodbyeVideo14:35
- 4The Team Announcement and the First Week AfterVideo13:15
- 5Post-Mortem: Fix the Hiring Signal That Let It ThroughVideo15:40
Your instructor
Incipio Studio
Original curriculum by Incipio Academy
Incipio Studio is the academy's in-house curriculum team. Studio courses distill proven playbooks, frameworks, and operator interviews into structured, do-this-next lessons, researched and produced by Incipio Academy.
“I had carried the same underperformer for fourteen months. Used the diagnosis framework, ran the 30-day plan, and he actually turned it around. The second person did not, and I exited her in under an hour without drama. My team stopped resenting me within a month.”
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