Incipio Academy
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Course N°171 — Leadership

Fix It or End It: Underperformance and Clean Exits

with Incipio Studio

Original curriculum by Incipio Academy

Stop tolerating the person who drains your team. Diagnose underperformance, run a fair turnaround plan, and if it fails, exit them with scripts, documentation and dignity.

17 lessons17 videos4h 37mIntermediateLifetime access

What you’ll walk away with

Skills, not certificates of attendance

01Diagnose whether the problem is skill, will or your system
02Run the first honest conversation without blowing up trust
03Write a 30-day improvement plan that is fair and winnable
04Document performance so an exit holds up under scrutiny
05Deliver a termination in ten minutes and steady the team after

Curriculum

4 chapters · 17 lessons

4h 37m total
01Diagnose Before You Decide
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  1. 1Skill, Will or System: The Three Causes of UnderperformanceVideo
    14:20
  2. 2Write the Standard: Turning Vague Expectations Into EvidenceVideo
    18:45
  3. 3The Two-Week Observation LogVideo
    12:30
  4. 4Is It Them or You? Auditing Your Own Management GapsVideo
    16:10
02The Conversation That Changes Behaviour
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  1. 1The First Honest Conversation: A Word-for-Word ScriptVideo
    22:15
  2. 2Hard Feedback Without Triggering DefensivenessVideo
    19:40
  3. 3Handling Tears, Anger and Counter-AccusationsVideo
    17:05
  4. 4The 48-Hour Follow-Up Note That Creates AccountabilityVideo
    11:50
03The 30-Day Turnaround Plan
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  1. 1Build a Plan That Is Specific, Fair and Actually WinnableVideo
    24:30
  2. 2Weekly Check-Ins: Measuring Movement, Not MoodVideo
    15:20
  3. 3When to Extend the Plan and When to Call ItVideo
    13:45
  4. 4Protecting the Rest of the Team During a TurnaroundVideo
    16:55
04Clean Exits
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  1. 1The Termination Meeting: Ten Minutes, No DebateVideo
    20:10
  2. 2Paperwork, Final Pay and the Legal Landmines to CheckVideo
    18:25
  3. 3Severance, References and the Quiet GoodbyeVideo
    14:35
  4. 4The Team Announcement and the First Week AfterVideo
    13:15
  5. 5Post-Mortem: Fix the Hiring Signal That Let It ThroughVideo
    15:40

Your instructor

Incipio Studio

Original curriculum by Incipio Academy

Incipio Studio is the academy's in-house curriculum team. Studio courses distill proven playbooks, frameworks, and operator interviews into structured, do-this-next lessons, researched and produced by Incipio Academy.

“I had carried the same underperformer for fourteen months. Used the diagnosis framework, ran the 30-day plan, and he actually turned it around. The second person did not, and I exited her in under an hour without drama. My team stopped resenting me within a month.”

Verified student

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— 17 lessons, 4h 37m
— 17 videos
— All future updates included
— 30-day money-back guarantee